Energi Motorhome Rentals UK Rental Terms Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Energy Motorhome Rentals UK. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Energy Motorhome Rentals UK.
- The Supplier means the operator of Energy Motorhome Rentals UK.
- The Client is also referred to as the hirer (s)
TERMS AND CONDITIONS
This agreement is between the supplier (vehicles owned by the supplier, its associated companies or its private owner/operators) and the Hirer (you).
1. RESERVATION DETAILS
* An initial deposit is due upon confirmation of your booking and will be deducted from your nominated credit card. PLEASE NOTE: this deposit is non-refundable. This must be paid by Visa or Master card only.
* A second stage payment of £250 is also required at the time of booking confirmation. This payment will be deducted from your nominated credit card shortly after booking has been confirmed.
* The Balance Amount, shown in your payment breakdown, is due 42 days prior to the pick up date. This amount will also be collected using the nominated credit card provided upon submitting your booking.
* A bond amount of £300 is due 14 days before collection of your vehicle also(which is refundable to you 14 days after returning the vehicle, following inspection for any small damage or loss of equipment. ). This amount is collected by way of all major credit cards . PLEASE NOTE: the bond amount is payable regardless of whether you have taken out an excess reduction policy or not.
* Please read the standard Terms of Agreement for the full Conditions of hire including these Payment Terms.
SPECIAL PAYMENT TERMS
* Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to UK pounds.
*Full balance of payment (including the deposit) will also be collected at the time if confirmation, if you placed your booking within 42 days of your pick up date.
PAYMENT METHODS
The supplier accepts all major credit cards - with NO SURCHARGE!.
2. DRIVERS
(a) Drivers must be between 25 and under 75 years of age and have held a UK driving license for at least two years. Aged 23 or 24 and over 75’s on application only. Proof of identity must be produced by all drivers/ hirers at the time of pick up, the following will be required:
Driving licence (Paper and card parts) and 2 current utility bills at present address.
A valid driving license and a passport if you intend on driving outside the UK.
Occupation of all drivers.
Driver’s licenses must be free of endorsements (any endorsements, younger drivers and foreign drivers will be subject to an insurance surcharge). Drivers who passed their test after 1996 may be restricted on the weight of the motorhome they are permitted to drive (ask for details).
Licenses must be produced at the time of vehicle collection. In the case of UK photo card licenses both the card and the counterpart paper license must be produced. Visitors from abroad must produce a valid unendorsed domestic driving license and international driving permit.
The price covers one named driver. Additional drivers may be added at an additional charge (maximum of 2 additional drivers).
3. INSURANCE
The agreement is subject to and is deemed to include the terms, conditions and limitations of the supplier's insurance policy, given along with the insurance documents on the day of hire. Any vehicle hired under this agreement may only be driven by the hirer who has been accepted by the supplier and their insurance company.
The vehicle cannot be taken abroad without prior consent, payment and compulsory documentation.
A copy of the supplier's insurance company terms and conditions can be viewed at their office. Even though it may be covered by the supplier's insurance policy, the hirer will be liable to pay the cost of repair of any damage which the vehicle may suffer as the result of the wilful action of the hirer.
It is important that you are aware that there is a £1000 EXCESS payable for any damages or loss for any one incident or accident whilst the vehicle is on hire to you or in your care. For an extra £10 per day this can be lowered to £500 EXCESS. The hirer will compensate the supplier for any loss which it may suffer as a result of any act or omission on the part of the Hirer or his servant or agent.
(a) As per Rental agreement and breakdown sheet.
Excluded from insurance cover is:-
1) Windscreen, all other glass and tyres.
2) Loss/damage/theft to the radio, stereo equipment, and Aerial's.
3) Interior damage including burns to seats, carpets, and other damage.
4) Vandalism damage of any kind to the vehicle.
5) Personal effects within or from the vehicle.
6) Negligence of any kind.
3A. THEFT OF/FROM VEHICLE
It is extremely important that you are aware the hirer is totally responsible for the security of the vehicle. You must ensure if the vehicle is left unattended at any time that it is securely locked, immobilised, and parked in a safe, well lit location. Theft from rental vehicles and theft of rental vehicles is a very high risk therefore you must take every precaution to protect yourself from possible loss or theft of the rental vehicle. Do not leave the vehicle in a vulnerable location or unlocked at any time, always remember total liability is with the hirer if you do not adhere to the above.
4. EUROPEAN TRAVEL
There is an additional charge of £90 for the first week and £60 thereafter per week for European travel. This covers European breakdown cover, travel pack (warning triangle etc) and insurance outside of the UK.
5. BREAKDOWN
(a) In the event of a breakdown the supplier should be notified immediately by the hirer, and a breakdown service is at the disposal of the hirer.
(b) The hirer is authorised to spend up to £50 on repairs which will be repaid to them on the presentation of valid receipts. The supplier's approval must be obtained in respect of repairs or replacement in excess of £50.
(c) The supplier will not responsible for any consequential loss or expense subsequent to a breakdown, And will not be under any liability for third party claims or damages.
(d) The supplier will try to provide a replacement vehicle if available, however if this is not possible and the hire of the vehicle is terminated early due to a breakdown the supplier will only be responsible for the period of time lost and a pro-rata refund made.
(e) Every effort is made to ensure that all the vehicles are in a safe and road worthy condition before they leave premises, but the supplier shall be under no liability for third party claims or damages in connection with any breakdown (or accident).
(f) Any breakdown or fault caused by negligence of the hirer or driver shall be made good at their own expense.
6. ACCIDENTS
(a) In the event of an accident the supplier should be notified immediately by the hirer. A complete accident report must be made out and handed to the supplier at the end of your hire period.
(b) In the event of an accident please make sure you obtain all names/addresses/vehicle information of all third parties and their insurance details. Also any witness details if applicable. Do not admit liability.
(c) The supplier will not be responsible for any consequential loss or expense subsequent to an accident, and will not be under any liability for third party claims or damages.
(d) In the event of the vehicle being unsafe to use after an accident, whether it the hirer’s or a third party fault, under any circumstances, there will be no replacement vehicle provided and no refund will be given on your hire monies.
7. COLLECTION AND RETURN
(a) Vehicle hire is from Friday to Friday (unless otherwise agreed) and vehicles are available for collection between 3.00 and 5.00p.m and must be returned between 9.00 and 10.00a.m. Unless otherwise arranged in writing. Please allow approximately 1 hour for handover at collection. Failing to comply with these times will result in the Hirer being surcharged at the rate of £50 per hour or any part thereof. (First 3 hours) and balance of deposit thereafter together with any additional costs incurred by the supplier.
(b) No refund is given for an early return of the vehicle.
(c) The Hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the supplier at the date of commencement of hire and are therefore advised to check the vehicle thoroughly before leaving.
(d) Upon return the supplier representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the supplier's insurance policy, any such damage is the Hirer's responsibility (see condition 1).
8. CANCELLATIONS
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
(a) Cancellations must be in writing and are charged as follows:
More than 45 days prior to commencement of hire -Loss of second stage payment
Between 31 and 45 days – 50% of hire cost.
Less than 31 days prior to commencement of hire –100% of hire cost
(b) The supplier reserves the right to cancel the hire if at the commencement of the hire the driver's licence(s) are invalid or not in accordance with the conditions set out in condition 2. In these circumstances the total hire charge will be forfeited.
(c) Hirers are strongly advised to insure against unavoidable cancellation.
9. FUEL, OIL, and FLUIDS & GAS
(a) At pickup the reading on the fuel tank will be agreed with the Hirer. The Hirer is expected to return the vehicle with the same or greater reading on the fuel tank. Any fuel shortage will be charged at the rate of £20 per quarter tank or part thereof. The Hirer will be liable for repair costs if the incorrect fuel type is used. No refunds will be given if the vehicle is returned containing more fuel than it did on commencement of the hire.
(b) The Hirer is responsible for the regular checking of oil and water levels and the use of the correct type of fluids.
(c) Two gas cylinders are provided at the time of hire; at least one will be full of gas. The cost of any refills thereafter will be borne by the company. Upon presentation of a valid receipt the supplier will refund the full cost of any gas purchased during the hire.
10. AVAILABILITY
Whilst every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond the supplier. If this is not available or acceptable the liability of the supplier will be limited to the refund of any monies paid by the Hirer.
11. LIABILITIES
(a) The Hirer shall be responsible for all damage to windscreen, tyres, punctures and all costs and expenses included as a result of offences against the Road Traffic Acts and/or regulations there under, and indemnifies the supplier from any liability.
(b) The hirer shall insure that the driver and all passengers required by law to do so shall at all time when the vehicle is being driven wear the seat belt provided.
(c) The hirer is required to keep the motorhome under their control throughout the period of hire. When unattended it must be locked at all times.
(d) The hirer is required to check tyre pressures and engine fluid levels as specified in the vehicle manual.
12. PARKING
The hirer is permitted to leave 1 vehicle at the supplier's premises for the duration of the hire at the owner’s risk.
13. ANIMALS
Pets only allowed in allocated vehicles.
14. SMOKING
No smoking in any vehicles.
15. HOLIDAY INSURANCE
The hirer is responsible for booking their own holiday insurance.
16. COMPANY RIGHTS
The supplier reserves the right to vary rates and conditions at any time.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Energi Motorhome Rentals UK Rental Terms for travel between 01-Jan-2011 and 31-Dec-2012 Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Energy Motorhome Rentals UK. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Energy Motorhome Rentals UK.
- The Supplier means the operator of Energy Motorhome Rentals UK.
- The Client is also referred to as the hirer (s)
TERMS AND CONDITIONS
This agreement is between the supplier (vehicles owned by the supplier, its associated companies or its private owner/operators) and the Hirer (you).
1. RESERVATION DETAILS
* An initial deposit is due upon confirmation of your booking and will be deducted from your nominated credit card. PLEASE NOTE: this deposit is non-refundable. This must be paid by Visa or Master card only.
* A second stage payment of £250 is also required at the time of booking confirmation. This payment will be deducted from your nominated credit card shortly after booking has been confirmed.
* The Balance Amount, shown in your payment breakdown, is due 42 days prior to the pick up date. This amount will also be collected using the nominated credit card provided upon submitting your booking.
* A bond amount of £300 is due 14 days before collection of your vehicle also(which is refundable to you 14 days after returning the vehicle, following inspection for any small damage or loss of equipment. ). This amount is collected by way of all major credit cards . PLEASE NOTE: the bond amount is payable regardless of whether you have taken out an excess reduction policy or not.
* Please read the standard Terms of Agreement for the full Conditions of hire including these Payment Terms.
SPECIAL PAYMENT TERMS
* Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to UK pounds.
*Full balance of payment (including the deposit) will also be collected at the time if confirmation, if you placed your booking within 42 days of your pick up date.
PAYMENT METHODS
The supplier accepts all major credit cards - with NO SURCHARGE!.
2. DRIVERS
(a) Drivers must be between 25 and under 75 years of age and have held a UK driving license for at least two years. Aged 23 or 24 and over 75’s on application only. Proof of identity must be produced by all drivers/ hirers at the time of pick up, the following will be required:
Driving licence (Paper and card parts) and 2 current utility bills at present address.
A valid driving license and a passport if you intend on driving outside the UK.
Occupation of all drivers.
Driver’s licenses must be free of endorsements (any endorsements, younger drivers and foreign drivers will be subject to an insurance surcharge). Drivers who passed their test after 1996 may be restricted on the weight of the motorhome they are permitted to drive (ask for details).
Licenses must be produced at the time of vehicle collection. In the case of UK photo card licenses both the card and the counterpart paper license must be produced. Visitors from abroad must produce a valid unendorsed domestic driving license and international driving permit.
The price covers one named driver. Additional drivers may be added at an additional charge (maximum of 2 additional drivers).
3. INSURANCE
The agreement is subject to and is deemed to include the terms, conditions and limitations of the supplier's insurance policy, given along with the insurance documents on the day of hire. Any vehicle hired under this agreement may only be driven by the hirer who has been accepted by the supplier and their insurance company.
The vehicle cannot be taken abroad without prior consent, payment and compulsory documentation.
A copy of the supplier's insurance company terms and conditions can be viewed at their office. Even though it may be covered by the supplier's insurance policy, the hirer will be liable to pay the cost of repair of any damage which the vehicle may suffer as the result of the wilful action of the hirer.
It is important that you are aware that there is a £1000 EXCESS payable for any damages or loss for any one incident or accident whilst the vehicle is on hire to you or in your care. For an extra £10 per day this can be lowered to £500 EXCESS. The hirer will compensate the supplier for any loss which it may suffer as a result of any act or omission on the part of the Hirer or his servant or agent.
(a) As per Rental agreement and breakdown sheet.
Excluded from insurance cover is:-
1) Windscreen, all other glass and tyres.
2) Loss/damage/theft to the radio, stereo equipment, and Aerial's.
3) Interior damage including burns to seats, carpets, and other damage.
4) Vandalism damage of any kind to the vehicle.
5) Personal effects within or from the vehicle.
6) Negligence of any kind.
3A. THEFT OF/FROM VEHICLE
It is extremely important that you are aware the hirer is totally responsible for the security of the vehicle. You must ensure if the vehicle is left unattended at any time that it is securely locked, immobilised, and parked in a safe, well lit location. Theft from rental vehicles and theft of rental vehicles is a very high risk therefore you must take every precaution to protect yourself from possible loss or theft of the rental vehicle. Do not leave the vehicle in a vulnerable location or unlocked at any time, always remember total liability is with the hirer if you do not adhere to the above.
4. EUROPEAN TRAVEL
There is an additional charge of £90 for the first week and £60 thereafter per week for European travel. This covers European breakdown cover, travel pack (warning triangle etc) and insurance outside of the UK.
5. BREAKDOWN
(a) In the event of a breakdown the supplier should be notified immediately by the hirer, and a breakdown service is at the disposal of the hirer.
(b) The hirer is authorised to spend up to £50 on repairs which will be repaid to them on the presentation of valid receipts. The supplier's approval must be obtained in respect of repairs or replacement in excess of £50.
(c) The supplier will not responsible for any consequential loss or expense subsequent to a breakdown, And will not be under any liability for third party claims or damages.
(d) The supplier will try to provide a replacement vehicle if available, however if this is not possible and the hire of the vehicle is terminated early due to a breakdown the supplier will only be responsible for the period of time lost and a pro-rata refund made.
(e) Every effort is made to ensure that all the vehicles are in a safe and road worthy condition before they leave premises, but the supplier shall be under no liability for third party claims or damages in connection with any breakdown (or accident).
(f) Any breakdown or fault caused by negligence of the hirer or driver shall be made good at their own expense.
6. ACCIDENTS
(a) In the event of an accident the supplier should be notified immediately by the hirer. A complete accident report must be made out and handed to the supplier at the end of your hire period.
(b) In the event of an accident please make sure you obtain all names/addresses/vehicle information of all third parties and their insurance details. Also any witness details if applicable. Do not admit liability.
(c) The supplier will not be responsible for any consequential loss or expense subsequent to an accident, and will not be under any liability for third party claims or damages.
(d) In the event of the vehicle being unsafe to use after an accident, whether it the hirer’s or a third party fault, under any circumstances, there will be no replacement vehicle provided and no refund will be given on your hire monies.
7. COLLECTION AND RETURN
(a) Vehicle hire is from Friday to Friday (unless otherwise agreed) and vehicles are available for collection between 3.00 and 5.00p.m and must be returned between 9.00 and 10.00a.m. Unless otherwise arranged in writing. Please allow approximately 1 hour for handover at collection. Failing to comply with these times will result in the Hirer being surcharged at the rate of £50 per hour or any part thereof. (First 3 hours) and balance of deposit thereafter together with any additional costs incurred by the supplier.
(b) No refund is given for an early return of the vehicle.
(c) The Hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the supplier at the date of commencement of hire and are therefore advised to check the vehicle thoroughly before leaving.
(d) Upon return the supplier representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the supplier's insurance policy, any such damage is the Hirer's responsibility (see condition 1).
8. CANCELLATIONS
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
(a) Cancellations must be in writing and are charged as follows:
More than 45 days prior to commencement of hire -Loss of second stage payment
Between 31 and 45 days – 50% of hire cost.
Less than 31 days prior to commencement of hire –100% of hire cost
(b) The supplier reserves the right to cancel the hire if at the commencement of the hire the driver's licence(s) are invalid or not in accordance with the conditions set out in condition 2. In these circumstances the total hire charge will be forfeited.
(c) Hirers are strongly advised to insure against unavoidable cancellation.
9. FUEL, OIL, and FLUIDS & GAS
(a) At pickup the reading on the fuel tank will be agreed with the Hirer. The Hirer is expected to return the vehicle with the same or greater reading on the fuel tank. Any fuel shortage will be charged at the rate of £20 per quarter tank or part thereof. The Hirer will be liable for repair costs if the incorrect fuel type is used. No refunds will be given if the vehicle is returned containing more fuel than it did on commencement of the hire.
(b) The Hirer is responsible for the regular checking of oil and water levels and the use of the correct type of fluids.
(c) Two gas cylinders are provided at the time of hire; at least one will be full of gas. The cost of any refills thereafter will be borne by the company. Upon presentation of a valid receipt the supplier will refund the full cost of any gas purchased during the hire.
10. AVAILABILITY
Whilst every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond the supplier. If this is not available or acceptable the liability of the supplier will be limited to the refund of any monies paid by the Hirer.
11. LIABILITIES
(a) The Hirer shall be responsible for all damage to windscreen, tyres, punctures and all costs and expenses included as a result of offences against the Road Traffic Acts and/or regulations there under, and indemnifies the supplier from any liability.
(b) The hirer shall insure that the driver and all passengers required by law to do so shall at all time when the vehicle is being driven wear the seat belt provided.
(c) The hirer is required to keep the motorhome under their control throughout the period of hire. When unattended it must be locked at all times.
(d) The hirer is required to check tyre pressures and engine fluid levels as specified in the vehicle manual.
12. PARKING
The hirer is permitted to leave 1 vehicle at the supplier's premises for the duration of the hire at the owner’s risk.
13. ANIMALS
Pets only allowed in allocated vehicles.
14. SMOKING
No smoking in any vehicles.
15. HOLIDAY INSURANCE
The hirer is responsible for booking their own holiday insurance.
16. COMPANY RIGHTS
The supplier reserves the right to vary rates and conditions at any time.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Energi Motorhome Rentals UK Insurance INSURANCE
The agreement is subject to and is deemed to include the terms, conditions and limitations of the supplier's insurance policy, given along with the insurance documents on the day of hire. Any vehicle hired under this agreement may only be driven by the hirer who has been accepted by the supplier and their insurance company.
The vehicle cannot be taken abroad without prior consent, payment and compulsory documentation.
A copy of the supplier's insurance company terms and conditions can be viewed at their office. Even though it may be covered by the supplier's insurance policy, the hirer will be liable to pay the cost of repair of any damage which the vehicle may suffer as the result of the wilful action of the hirer.
It is important that you are aware that there is a £1000 EXCESS payable for any damages or loss for any one incident or accident whilst the vehicle is on hire to you or in your care. For an extra £10 per day this can be lowered to £500 EXCESS. The hirer will compensate the supplier for any loss which it may suffer as a result of any act or omission on the part of the Hirer or his servant or agent.
(a) As per Rental agreement and breakdown sheet.
Excluded from insurance cover is:-
1) Windscreen, all other glass and tyres.
2) Loss/damage/theft to the radio, stereo equipment, and Aerial's.
3) Interior damage including burns to seats, carpets, and other damage.
4) Vandalism damage of any kind to the vehicle.
5) Personal effects within or from the vehicle.
6) Negligence of any kind. |
