Carefree Motorhomes has the largest range of Hymer Motorhomes for hire in the United Kingdom. We have the availability and layouts to match your requirements.
As an independent company specialising in high quality motorhome hire. We offer such attention to detail that we guarantee customers will be pleased with the motorhome and will enjoy their experience.
Based in the Midlands we are convenient for most destinations within England and Scotland and onward travel to Europe.
* Luxury Motorhome hire at competitive prices
* High level of service and quality
* Help in choosing the right Motorhome
* Easy access from the M1 and A1
* Flexible Motorhome hire periods
* Comprehensive insurance and breakdown cover
* Friendly family owned and run company
* All new Hymer 2, 4 and 6 berth models
We will assist you from the moment you book and aim of providing you with the very best level of customer service possible.
Carefree Motorhomes Rental Terms Carefree Motorhomes - Terms & Conditions
The following are the Conditions of Hire between the Hirer and Carefree Motorhomes (the Company) The motorhome and its equipment remains the property of Carefree Motorhomes at all times.
The Hirer
Undertakes to keep the vehicle securely locked at all times when unattended and to refrain from any action or omission which may prejudice Carefree Motorhomes rights to the vehicle.
• Shall not allow the vehicle to be driven by anyone other than those authorised by Carefree Motorhomes.
• Shall not lend or hire the vehicle to a third party
• Shall not create a lien on the vehicle for repairs or any other reason.
• Shall not tow any trailer or vehicle with the vehicle
• Shall not carry more passengers than the permitted capacity of the vehicle or allow the vehicle to exceed the permitted Gross Vehicle Weight.
• Shall not use the vehicle for carriage of goods for hire or reward.
• Shall not move the vehicle without our written consent out of the UK mainland.
• Shall not use the vehicle for or in conjunction with any race, competition, trial or for hire or reward or on non-metalled roads.
• Shall not permit smoking in the motorhome.
The Driver
No one other than the drivers named in the Motor Rental Agreement may drive the hired vehicle. All named drivers must be over 25 and under 75 years of age and have held a valid UK licence, other National Licence or an International Driving Licence for at least three years. All licences must be free of endorsements except for parking and minor speeding offences and must be produced for inspection upon commencement of hire. In the case of UK photo-card licences, you must produce both the card and the counterpart licence. Drivers with any history of endorsements within the last nine years, history of accidents, physical/mental defects, refused motor insurance record and motor convictions may have to pay an insurance surcharge. Non-UK licence holders may have to pay an insurance surcharge.
Personal photo identification such as a valid passport and confirmation of address in the form of a recent utility bill or a bank/building society statement must be produced by the Hirer and main driver for inspection upon commencement of hire.
• Shall be between 25-75 years of age
• Shall have held a valid full licence for at least three years with no history of disqualification or accidents or have been refused insurance.
• Shall provide two forms of identity a photograph and a utility bill.
Payment
An initial non refundable deposit will be secured at the time of your booking confirmation. Accepted credit cards are Visa and Mastercard. In addition a non refundable secondary supplier deposit of £200 ($200 for each week you have hired the vehicle), will be secured at the time of reservation confirmation directly by the Supplier. The remaining balance due including a refundable £1200 damage deposit is payable 28 days prior to the start of the hire period. Please ensure that you have funds available on your nominated credit card at this time. Accepted credit cards for the Supplier are all major credit cards. Please note - the supplier will require the 3 digit CSV number from your credit card to process payment/s. Carefree Motorhomes will contact you shortly after confirmation to obtain this.
Insurance
The Motor Rental Agreement is subject to and is deemed to include the terms, conditions, and limitations of the Company’s insurance policy, a copy of which may be inspected at the Company’s office. Any vehicle hired under this agreement may only be driven by the Hirer who has been accepted by the Company and our insurance Company. Even though it may be covered by the Company’s insurance the Hirer shall be liable to pay the cost of repair of any damage which the vehicle may suffer as the result of the wilful or negligent action of the Hirer. The Hirer will compensate the Company for any loss which it may suffer as a result of any act or omission on the part of the Hirer or his servant or agent. Excluded from insurance cover is:
• Windscreen and windows.
• Loss/damage/theft to the tv, radio, stereo equipment, and aerials.
• Interior damage including burns to seats, carpets, and other damage.
• Vandalism damage of any kind to the vehicle.
• Personal effects within or from the vehicle.
Damage
There is a £1200 refundable damage deposit payable in advance for any damage or loss for any one incident resulting in damage whilst the vehicle is on hire to you or in your care. If the vehicle is returned in good condition with a clean interior, whole and undamaged and there are no other extra charges the deposit (subject to inspection) will be refunded within 7 working days. Should the Motorhome be returned in a worse condition as at the Pick Up Date, then repairs, replacement or cleaning costs will be charged against the Rental Damage Deposit, up to and including the full £1200. Front and rear bumpers, overcab mouldings, rooflights, windows, wing mirrors and external doors are typical components prone to damage.
Theft
The Hirer is totally responsible for the security of the vehicle. The Hirer must ensure that if the vehicle is left unattended at any time that it is securely locked and parked in a safe, well lit location. The Hirer must take every precaution to prevent loss from or theft of the vehicle. Do not leave the vehicle in a vulnerable location or unlocked at any time, always remember total liability is with the Hirer if you do not adhere to the above.
Breakdown
In the unlikely event of a breakdown or an accident an emergency service is at the disposal of the Hirer. The Hirer is authorised to spend up to £50 on minor component replacement i.e. bulbs, hoses and belts but not authorised to carry out work on faults or repairs. The cost will be refunded on submission of a valid VAT receipt. For faults and repairs in the first instance call Carefree Motorhomes who will organise and coordinate assistance. Carefree Motorhomes is not responsible for any consequential expenses or additional costs incurred un hiring alternative vehicles, late arrival, missed ferries, accommodation, travel expenses or any third party claims in connection with a breakdown or accident. Calling out breakdown services are very expensive please be aware that you will be charged in circumstances where the incident is the result of your negligence i.e. running out of fuel, wrong fuel, locking keys inside vehicle, loosing keys.
Cancellations must be in writing and are charged as follows
The booking deposit is not refundable.
All payments up to 31 days prior to the hire are not refundable except for the £1200 damage deposit which is refunded in full provided no other sums are unpaid by way of deposit or otherwise.
The Company reserves the right to cancel the hire if at the commencement of the hire if the driver’s licence(s) are invalid or not in accordance with the conditions set out above. In these circumstances the total hire charge will be forfeited. Carefree Motorhomes reserve the right to refuse hire to any person without explanation or prior warning. Hirers are advised to insure against unavoidable cancellation.
Collection and Return
Vehicle hire is available any day excluding Sunday (unless otherwise agreed) and vehicles are available for collection and return between 9.00am and 6.00p.m. Failing to comply with these times will result in the Hirer being surcharged at the rate of £50 per hour or any part thereof together with any additional costs incurred by the Company (e.g. compensation to the next Hirer). No refund is given for an early return of the vehicle. The Hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company at the commencement of hire. The Hirer is advised to check the vehicle thoroughly before leaving the Company’s premises. The breakdown or malfunction of equipment after the vehicle has left the premises will not be accepted as reason to abort or cancel the Motorhome Rental Agreement, any such fault will be rectified as soon as possible. Upon return the Company’s representative will check the vehicle for damage, cleanliness, fuel, condition of the tyres, windscreen, bumpers, rooflights, mirrors, doors and internal habitation equipment. Carefree Motorhomes will make a charge of £50 for the cleaning of unemptied toilets and £50 for the cleaning of stained upholstery. A £25 charge will be made for a very dirty interior or exterior. Smoking and pets are not permitted and a £50 cleaning charge will be payable if this has been ignored. You will collect a thoroughly clean motorhome and we need to be able to prepare it to the same standard for the next customer.
Fuel, oil and gas
A full tank of fuel is supplied with the vehicle at the commencement of hire and the Hirer is expected to return the vehicle with a full tank of fuel. Any fuel shortage will be charged to the Hirer. The Hirer will be liable if the incorrect fuel type is used. The Hirer is responsible for the regular checking of oil and water levels and the use of the correct type of fluids. Two gas cylinders are provided at the time of hire at least one is completely full. The cost of any refills thereafter shall be the responsibility of the Hirer who shall ensure that two bottles of the same size and make as taken out are returned with the vehicle. A charge of £25 for each empty bottle returned with the vehicle.
Availability
Every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond the Company’s control the reserved vehicle is not available the Company reserves the right to offer a suitable alternative this may be of similar size or larger . If this is offered there will be no increase
in the tariff charged. If an alternative is not available the liability of the Company will be limited to the refund of any monies paid by the Hirer.
Liabilities
The Hirer shall be responsible for all costs and offences incurred because of offences against the Road Traffic Acts and /or regulations thereunder. The Hirer shall ensure that the driver and all passengers required by law to do so shall when the vehicle is being driven wear the seat belts provided.
The Hirer will be responsible for Carefree Motorhomes uninsured losses regarding an insurance claim.
Carefree Motorhomes accept no liabilities for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from motorhome breakdown or accident. The motorhome is under the care of the Hirer who is responsible for the security and condition of the motorhome throughout the hire period.
Animals
The general rule is that no animals, other than guide dogs. Exceptions may be possible subject to vehicle availability and this must be discussed with the Company at the time of booking.
Claims
These Terms and Conditions of contract are governed in all respects by English Law and the Parties submit to the jurisdiction of the English Courts. Carefree Motorhomes reserves the right to vary rates and conditions at any time.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Carefree Motorhomes Rental Terms for travel between 01-Jan-2012 and 06-Jan-2013 Carefree Motorhomes - Terms & Conditions
The following are the Conditions of Hire between the Hirer and Carefree Motorhomes (the Company) The motorhome and its equipment remains the property of Carefree Motorhomes at all times.
The Hirer
Undertakes to keep the vehicle securely locked at all times when unattended and to refrain from any action or omission which may prejudice Carefree Motorhomes rights to the vehicle.
• Shall not allow the vehicle to be driven by anyone other than those authorised by Carefree Motorhomes.
• Shall not lend or hire the vehicle to a third party
• Shall not create a lien on the vehicle for repairs or any other reason.
• Shall not tow any trailer or vehicle with the vehicle
• Shall not carry more passengers than the permitted capacity of the vehicle or allow the vehicle to exceed the permitted Gross Vehicle Weight.
• Shall not use the vehicle for carriage of goods for hire or reward.
• Shall not move the vehicle without our written consent out of the UK mainland.
• Shall not use the vehicle for or in conjunction with any race, competition, trial or for hire or reward or on non-metalled roads.
• Shall not permit smoking in the motorhome.
The Driver
No one other than the drivers named in the Motor Rental Agreement may drive the hired vehicle. All named drivers must be over 25 and under 75 years of age and have held a valid UK licence, other National Licence or an International Driving Licence for at least three years. All licences must be free of endorsements except for parking and minor speeding offences and must be produced for inspection upon commencement of hire. In the case of UK photo-card licences, you must produce both the card and the counterpart licence. Drivers with any history of endorsements within the last nine years, history of accidents, physical/mental defects, refused motor insurance record and motor convictions may have to pay an insurance surcharge. Non-UK licence holders may have to pay an insurance surcharge.
Personal photo identification such as a valid passport and confirmation of address in the form of a recent utility bill or a bank/building society statement must be produced by the Hirer and main driver for inspection upon commencement of hire.
• Shall be between 25-75 years of age
• Shall have held a valid full licence for at least three years with no history of disqualification or accidents or have been refused insurance.
• Shall provide two forms of identity a photograph and a utility bill.
Payment
An initial non refundable deposit will be secured at the time of your booking confirmation. Accepted credit cards are Visa and Mastercard. In addition a non refundable secondary supplier deposit of £200 ($200 for each week you have hired the vehicle), will be secured at the time of reservation confirmation directly by the Supplier. The remaining balance due including a refundable £1200 damage deposit is payable 28 days prior to the start of the hire period. Please ensure that you have funds available on your nominated credit card at this time. Accepted credit cards for the Supplier are all major credit cards. Please note - the supplier will require the 3 digit CSV number from your credit card to process payment/s. Carefree Motorhomes will contact you shortly after confirmation to obtain this.
Insurance
The Motor Rental Agreement is subject to and is deemed to include the terms, conditions, and limitations of the Company’s insurance policy, a copy of which may be inspected at the Company’s office. Any vehicle hired under this agreement may only be driven by the Hirer who has been accepted by the Company and our insurance Company. Even though it may be covered by the Company’s insurance the Hirer shall be liable to pay the cost of repair of any damage which the vehicle may suffer as the result of the wilful or negligent action of the Hirer. The Hirer will compensate the Company for any loss which it may suffer as a result of any act or omission on the part of the Hirer or his servant or agent. Excluded from insurance cover is:
• Windscreen and windows.
• Loss/damage/theft to the tv, radio, stereo equipment, and aerials.
• Interior damage including burns to seats, carpets, and other damage.
• Vandalism damage of any kind to the vehicle.
• Personal effects within or from the vehicle.
Damage
There is a £1200 refundable damage deposit payable in advance for any damage or loss for any one incident resulting in damage whilst the vehicle is on hire to you or in your care. If the vehicle is returned in good condition with a clean interior, whole and undamaged and there are no other extra charges the deposit (subject to inspection) will be refunded within 7 working days. Should the Motorhome be returned in a worse condition as at the Pick Up Date, then repairs, replacement or cleaning costs will be charged against the Rental Damage Deposit, up to and including the full £1200. Front and rear bumpers, overcab mouldings, rooflights, windows, wing mirrors and external doors are typical components prone to damage.
Theft
The Hirer is totally responsible for the security of the vehicle. The Hirer must ensure that if the vehicle is left unattended at any time that it is securely locked and parked in a safe, well lit location. The Hirer must take every precaution to prevent loss from or theft of the vehicle. Do not leave the vehicle in a vulnerable location or unlocked at any time, always remember total liability is with the Hirer if you do not adhere to the above.
Breakdown
In the unlikely event of a breakdown or an accident an emergency service is at the disposal of the Hirer. The Hirer is authorised to spend up to £50 on minor component replacement i.e. bulbs, hoses and belts but not authorised to carry out work on faults or repairs. The cost will be refunded on submission of a valid VAT receipt. For faults and repairs in the first instance call Carefree Motorhomes who will organise and coordinate assistance. Carefree Motorhomes is not responsible for any consequential expenses or additional costs incurred un hiring alternative vehicles, late arrival, missed ferries, accommodation, travel expenses or any third party claims in connection with a breakdown or accident. Calling out breakdown services are very expensive please be aware that you will be charged in circumstances where the incident is the result of your negligence i.e. running out of fuel, wrong fuel, locking keys inside vehicle, loosing keys.
Cancellations must be in writing and are charged as follows
The booking deposit is not refundable.
All payments up to 31 days prior to the hire are not refundable except for the £1200 damage deposit which is refunded in full provided no other sums are unpaid by way of deposit or otherwise.
The Company reserves the right to cancel the hire if at the commencement of the hire if the driver’s licence(s) are invalid or not in accordance with the conditions set out above. In these circumstances the total hire charge will be forfeited. Carefree Motorhomes reserve the right to refuse hire to any person without explanation or prior warning. Hirers are advised to insure against unavoidable cancellation.
Collection and Return
Vehicle hire is available any day excluding Sunday (unless otherwise agreed) and vehicles are available for collection and return between 9.00am and 6.00p.m. Failing to comply with these times will result in the Hirer being surcharged at the rate of £50 per hour or any part thereof together with any additional costs incurred by the Company (e.g. compensation to the next Hirer). No refund is given for an early return of the vehicle. The Hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company at the commencement of hire. The Hirer is advised to check the vehicle thoroughly before leaving the Company’s premises. The breakdown or malfunction of equipment after the vehicle has left the premises will not be accepted as reason to abort or cancel the Motorhome Rental Agreement, any such fault will be rectified as soon as possible. Upon return the Company’s representative will check the vehicle for damage, cleanliness, fuel, condition of the tyres, windscreen, bumpers, rooflights, mirrors, doors and internal habitation equipment. Carefree Motorhomes will make a charge of £50 for the cleaning of unemptied toilets and £50 for the cleaning of stained upholstery. A £25 charge will be made for a very dirty interior or exterior. Smoking and pets are not permitted and a £50 cleaning charge will be payable if this has been ignored. You will collect a thoroughly clean motorhome and we need to be able to prepare it to the same standard for the next customer.
Fuel, oil and gas
A full tank of fuel is supplied with the vehicle at the commencement of hire and the Hirer is expected to return the vehicle with a full tank of fuel. Any fuel shortage will be charged to the Hirer. The Hirer will be liable if the incorrect fuel type is used. The Hirer is responsible for the regular checking of oil and water levels and the use of the correct type of fluids. Two gas cylinders are provided at the time of hire at least one is completely full. The cost of any refills thereafter shall be the responsibility of the Hirer who shall ensure that two bottles of the same size and make as taken out are returned with the vehicle. A charge of £25 for each empty bottle returned with the vehicle.
Availability
Every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond the Company’s control the reserved vehicle is not available the Company reserves the right to offer a suitable alternative this may be of similar size or larger . If this is offered there will be no increase
in the tariff charged. If an alternative is not available the liability of the Company will be limited to the refund of any monies paid by the Hirer.
Liabilities
The Hirer shall be responsible for all costs and offences incurred because of offences against the Road Traffic Acts and /or regulations thereunder. The Hirer shall ensure that the driver and all passengers required by law to do so shall when the vehicle is being driven wear the seat belts provided.
The Hirer will be responsible for Carefree Motorhomes uninsured losses regarding an insurance claim.
Carefree Motorhomes accept no liabilities for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from motorhome breakdown or accident. The motorhome is under the care of the Hirer who is responsible for the security and condition of the motorhome throughout the hire period.
Animals
The general rule is that no animals, other than guide dogs. Exceptions may be possible subject to vehicle availability and this must be discussed with the Company at the time of booking.
Claims
These Terms and Conditions of contract are governed in all respects by English Law and the Parties submit to the jurisdiction of the English Courts. Carefree Motorhomes reserves the right to vary rates and conditions at any time.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Carefree Motorhomes Insurance International Drivers licence holders Insurance, Breakdown and repatriation cover is available at a cost of £20 per day.
UK Drivers Insurance breakdown and repatriation cover is also available at a cost of £16 per day.
The Motor Rental Agreement is subject to and is deemed to include the terms, conditions, and limitations of the Company’s insurance policy, a copy of which may be inspected at the Company’s office. Any vehicle hired under this agreement may only be driven by the Hirer who has been accepted by the Company and our insurance Company. Even though it may be covered by the Company’s insurance the Hirer shall be liable to pay the cost of repair of any damage which the vehicle may suffer as the result of the wilful or negligent action of the Hirer. The Hirer will compensate the Company for any loss which it may suffer as a result of any act or omission on the part of the Hirer or his servant or agent. Excluded from insurance cover is:-
• Windscreen and windows.
• Loss/damage/theft to the tv, radio, stereo equipment, and aerials.
• Interior damage including burns to seats, carpets, and other damage.
• Vandalism damage of any kind to the vehicle.
• Personal effects within or from the vehicle.
• All overhead damage resulting from any incident. Overhead damage is defined from ground to in excess 6’0 height from the ground.
There is a £950 refundable damage deposit payable in advance for any damage or loss for any one incident resulting in damage whilst the vehicle is on hire to you or in your care. If the vehicle is returned in good condition with a clean interior, whole and undamaged and there are no other extra charges the deposit (subject to inspection) will be refunded within 7 working days. Should the condition of the vehicle be otherwise, then repairs, replacements or cleaning costs will be charged against the damage deposit. If the vehicle is damaged even where no other vehicle was involved or was involved the full deposit of £950 is payable by the Hirer. Front and rear bumpers, overcab mouldings, rooflights, windows, wing mirrors and external doors are typical components prone to damage. |
